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Terms and Conditions

Last updated: [Month Day, Year]

Welcome to our website. By accessing or using this website, contacting us, requesting service, or scheduling an appointment, you agree to be bound by the following Terms and Conditions. Please read them carefully.

If you do not agree with these terms, please do not use this website or our services.

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1. Services

We provide residential and commercial plumbing services, including but not limited to emergency plumbing, drain cleaning, leak detection, water heater services, sewer services, and related plumbing work.

All services are subject to availability, location, and site conditions. Service details, pricing, and timelines may vary depending on the scope of work.

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2. Estimates and Pricing

• Any estimates provided are based on the information available at the time of inspection.
• Final pricing may change if additional issues are discovered during service.
• All pricing will be communicated before work proceeds whenever possible.
• Emergency services, after-hours calls, or specialized equipment may incur additional charges.

Payment is due according to the terms presented at the time of service.

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3. Scheduling and Cancellations

Appointments are scheduled based on availability. While we strive to arrive within estimated time windows, arrival times are not guaranteed due to traffic, emergencies, or prior service complexity.

We reserve the right to charge cancellation or rescheduling fees for appointments canceled without reasonable notice.

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4. Customer Responsibilities

You agree to:

• Provide accurate information regarding plumbing issues
• Ensure reasonable access to the property and work areas
• Secure pets, valuables, and personal items before service
• Disclose known hazards, prior repairs, or plumbing modifications

Failure to do so may affect service quality, pricing, or safety.

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5. Warranties and Limitations

We stand behind our workmanship according to the warranty terms provided at the time of service.

However:

• We are not responsible for pre-existing conditions, hidden damage, or system failures outside the scope of work.
• Plumbing systems may contain aging or fragile components that can fail unexpectedly.
• No warranty applies to customer-supplied materials unless stated otherwise.

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6. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages.
• Our total liability shall not exceed the amount paid for the specific service performed.
• We are not responsible for delays caused by weather, supply shortages, or factors beyond our control.

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7. Emergency Services

Emergency plumbing services are provided based on urgency and availability. Response times are estimates and not guarantees.

Customers acknowledge that emergency plumbing situations may require immediate decisions to prevent further damage.

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8. Website Use

This website is provided for informational purposes only.

You agree not to:

• Misuse the website
• Attempt unauthorized access
• Copy, reproduce, or redistribute content without permission

We reserve the right to modify or discontinue the website at any time without notice.

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9. Intellectual Property

All content on this website — including text, images, logos, and branding — is the property of the company and may not be used without written permission.

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10. Privacy

Use of this website is also governed by our Privacy Policy. By using this site, you consent to the collection and use of information as outlined in that policy.

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11. Governing Law

These Terms and Conditions are governed by the laws of the state in which the company operates, without regard to conflict of law principles.

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12. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with the revised date.

Continued use of the website or services constitutes acceptance of the updated terms.

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13. Contact Information

If you have questions about these Terms and Conditions, please contact us through our website or by phone.

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